VM Based Installation

Prerequisites

Hardware Requirements

  • 4 vCPU or more

  • 16 GB RAM minimum

  • 50 GB disk space

  • Static private IP address for handling VM restarts

Operating System

Ensure one of the following operating systems is installed:

  • Ubuntu 20.04 LTS or later (recommended)

  • Red Hat Enterprise Linux 8 or later

  • Amazon Linux 2

Network Requirements

  • Outbound internet access for downloading packages

  • Access to container registries

  • Ability to expose required ports (9000, 10001-10009)

Installation Steps

1. Access Observo Settings

  1. Navigate to Observo Cloud interface

  2. Go to Settings → Site section

  3. Download the helm configuration file

2. Download Installation Script

  1. Download the observo_installer script

  2. Copy it to your VM

  3. Make it executable:

Installer variables and defaults

These environment variables are read by the observo_installer script. If not provided, these defaults from the script are used:

  • When OBSERVO_AIRGAPPED=false (default):

    • Used: HELM_VERSION (Helm version installed), CERT_MANAGER (GitHub manifest/CRDs version), OBSERVO_DATA_DIR (relocates k3s data if set).

    • Pull source: Site Helm chart is pulled from public OCI (oci://public.ecr.aws/observo-public/observo-site). Manager install is disabled by this script in non-airgapped mode (would also pull from public if supported).

    • Not used: SITE_VERSION, MANAGER_VERSION, UI_VERSION.

  • When OBSERVO_AIRGAPPED=true:

    • Used: SITE_VERSION, MANAGER_VERSION, UI_VERSION, HELM_VERSION, CERT_MANAGER, OBSERVO_DATA_DIR.

    • Pull source: Uses local, bundled artifacts (e.g., ./helm_charts/observo-site-<SITE_VERSION>.tgz, ./helm_charts/observo-manager-<MANAGER_VERSION>.tgz, and local cert-manager manifest files).

Override example:

3. Install Kubernetes (k3s)

This command:

  • Installs k3s Kubernetes distribution

  • Configures required system settings

  • Sets up container runtime

  • Prepares storage configuration

4. Deploy Observo Site

Replace <site>.yaml with your downloaded helm configuration file.

5. Verify Installation

Check pod status:

Expected output:

Check services:

6. Configure Host Access

The installation script automatically configures nginx to route traffic to the Observo services. Verify the configuration:

Post-Installation Steps

1. Verify Site Status

  • Check site status in Observo Cloud interface

  • Status indicator should turn green

  • Verify data collection is working

2. Test Connectivity

Test HTTP endpoint:

Test UDP endpoint:

3. Configure Firewall (if needed)

Allow required ports:

System Configuration

Resource Limits

The installer automatically configures system limits. Verify the settings:

Network Configuration

Verify proxy settings:

For additional assistance, refer to:

Installer variables and defaults

These environment variables are read by the observo_installer script. If not provided, the following defaults from the script are used:

  • When OBSERVO_AIRGAPPED=false (default):

    • Used: HELM_VERSION (controls Helm version installed), CERT_MANAGER (GitHub manifest/CRDs version), OBSERVO_DATA_DIR (relocates k3s data if set).

    • Not used: SITE_VERSION, MANAGER_VERSION, UI_VERSION (manager install is disabled; site installs from public OCI and does not use these tags).

  • When OBSERVO_AIRGAPPED=true:

    • Used: SITE_VERSION (site chart tgz and image tags), MANAGER_VERSION (manager chart tgz and related images), UI_VERSION (passed to manager chart), HELM_VERSION (local tar used if bundled), CERT_MANAGER (local manifest file name), OBSERVO_DATA_DIR (k3s data dir).

You can override any variable per-command, for example:

Common Issues

Control Agent sometimes will be in Init:0/1 status

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It is important to note that cert-manager is a pre-requisite for observo sites. it is recommended to have cert-manager installed in the cluster

  • In this case, execute the command below to install Cert manager

  • Version of the Cert Manager can vary and inorder to apply the latest version please follow the link - https://cert-manager.io/docs/installation/

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